Policy On All Paintings
When Ordering a Limited Blair Hess Painting ALL SALES ARE FINAL! There are No Returns on any Art Work . Since these are One Of A Kind Paintings please email with any questions you have. There are No Returns On Art Work. A 60% non refundable deposit to start. When project is completed the remainder of 40% is due when receiving the project.
SHIPPING: Once we ship out the artwork it is out of our control on when it will arrive . We will provide a Tracking number Once it has processed and shipped.
Damages: We will pack items to where it should not get damaged . Damage from carriers or stolen ,lost items do happen from time to time . We are not responsible for refunds on this . This you will have to contact the local delivery establishment that it was shipped by. The Customer is responsible for filing a claim with said delivery establishment . We will help the best we can and will be a case on case basis.
Address Changes : The item will be shipped to the address that is given . It must be where the credit card address is . We do not call back shipments once you have been issued a tracking number . Once a tracking number is given we can not change it for it is sent to the shipping company.
On Merchandise such as t-shirts or any souvenir type items since they are made to order All Sales Are Final. Contact Blair Hess Project if there is something wrong we will try and work with you the best we can .
Before returning any items follow the steps below. Customer is responsible for any shipping cost on returns. Items need to be approved for return .
1). Email First before shipping Item back
2). Get an R. A. # before sending .
3). Must be in original packaging and not used.
4). Once returned we will inspect the item
5).Once inspected and find it is able to be returned. There is a 20% restock fee that will be charged and. the remaining balance will be returned .
6). We do not refund. any shipping costs . Once you. have ordered an Item the shipping cost is non refundable The customer is also responsible for shipping costs for any returns .